Wednesday, December 28, 2011

Hat Update

I exchanged the hat today. The manager tried to feed me this and that about how they are hand made and that is how some of them come. Point is that for a $40 hat there should be some quality control involved and I expect an appreciable product. He still wasn't entirely convinced that it was offset, but he let me exchange it after a minute or so of debate, possibly just to get rid of me and move on.

I was doing to looking into the matter last night and had a short correspondence with Paul, who writes The Ballcap Blog and provided some useful info.

"Hi James,

This is a very common problem, especially with caps made during the season such as this World Series cap. The problem is mainly that the production is rushed. There was a time when (up until recently), New Era would repair defective caps for free, but they stopped last year. You're better off returning it. Always check to make sure the seams on the outside of the front panels are in the same place on each side of the visor (brim/bill) stitching.

Hope that helps,
Paul"

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